• AWARD-WINNING
    OMNI-CHANNEL SOLUTIONS
    engage your customers on any device through online chat, guides, personalized content, and other automated tools
  • It's Rewarding
    With great innovation comes great recognition
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Join the global market-leading brands who have discovered what sets us apart from other engagement solution providers
Our Resources
Use Case
TouchAssist Use Cases
See how TouchAssist Integrates Virtual Assistants with Live Chat
Other Resources
Superior Business Results
TouchCommerce consistently delivers the best business results across online sales, care, and customer experience.
Latest News
20
Jul
TouchCommerce Launches TouchAssist to Provide Enterprises with Optimal Combination of Virtual Assistant and Live Customer Intera
New product brings AI to customer service, integrating Nuance Nina virtual assistant technology with RightTouch customer engagement cloud along with extensive customer targeting and analytics capabilities
13
Jul
Technology Web Event, July 27
Good Alone, Better Together: Integrating Virtual Assistants and Chat - Hear a guest Forrester Research analyst discuss key trends in self-service and virtual assistance for designing the best customer engagement experience.
1
Jul
CRM Magazine: Retailoring Retail for a Mobile-First World
TouchCommerce VP Digital Interactions Lab, Jessica Langdorf, is quoted in CRM magazine's July cover story on the importance of mobile engagement for enterprises with retail locations.
Latest Tweets
Introducing @TouchCommerce #TouchAssist - #AI with human touch https://t.co/F5BhMWp2k7 #VirtualAssistants #LiveChat
@TouchCommerce breathes life into #VirtualAssistants with #TouchAssist https://t.co/bkZGanfp5b #SelfServ #LiveChat #AI
Register - @touchcommerce Webinar: Good Alone, Better Together: #VirtualAssistants & #LiveChat w/ Forrester analyst https://t.co/toIEzwylz6
How does #mobile fit in your #CX? 75% #shoppers use their mobile devices today. https://t.co/GPe75wPTWJ via @customerthink
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