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Our Resources
How to interact with online customers safely and efficiently
Nina ID combines the best of voice biometrics and virtual assistants
Other Resources
Superior Business Results
TouchCommerce consistently delivers the best business results across online sales, care, and customer experience.
Latest News
Life Health Pro: 11 tips for modernizing your insurance brand
Life Health Pro magazine publishes byline attributed to George Skaff, VP Worldwide Marketing for Nuance Enterprise Division
Carrier Management: How Esurance Modernized Its Digital Customer Engagement Program
Carrier Management publishes Nuance assisted service case study with Esurance.
Website Magazine: Seeing Your Brand through Customer-Colored Glasses
Website Magazine publishes a contributed article from George Skaff, VP WW Marketing for Nuance Enterprise Division, which appeared as the lead feature story in the Website Magazine e-newsletter on Friday October 21, 2016.
Latest Tweets
There's a lot of buzz around #AI. But what is it and how does it relate to #CX? @KalikaMarina demystifies the topic:
RT @BeyondMorale: "Customers want a personalized experience. We are not account numbers." @hyken #ccexpo #custserv #cctr
To improve the #custexp + improve biz results, companies must remember that customer loyalty is earned by @Forbes
RT @Hyken: The customized experience, be it in person or digital, is your opportunity to connect with the customer as an individual.
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