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TouchAssist
Watch how TouchAssist enhances the self-serve experience.
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Superior Business Results
TouchCommerce consistently delivers the best business results across online sales, care, and customer experience.
Latest News
24
Aug
MarketingTech: Customer service: How to keep the balance between human and virtual
TouchCommerce CMO George Skaff writes about providing virtual assistance with a human touch.
23
Aug
MarTech Advisor: How Live Agents and Virtual Agents Can Play Well Together
Jessica Langdorf, VP Digital Interactions Lab at TouchCommerce, explains how brands can bring virtual agents and cat agents together to maximize their customer engagement.
23
Aug
Retail TouchPoints: Solution Spotlight
TouchAssist is the featured solution in Retail TouchPoints
Latest Tweets
3 Challenges Facing #VirtualAssistants https://t.co/aFi7GY4UQ5 via @VentureBeat by @JessicaLangdorf @touchcommerce #Chatbots
What do customers really think about #chatbots ? speed and convenience. https://t.co/61uwhs6wy3 @MyCustomer #TouchAssist @touchcommerce
55% consumers need to use 2 or more channels to resolve their issue https://t.co/aOZHk6rxlJ @MyCustomer #omnichannel
How #LiveAgents and #VirtualAgents Can Play Well Together https://t.co/LjnwfNLQo5 @touchcommerce @JessicaLangdorf via @MarTechAdvisor
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