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TouchCommerce consistently delivers the best business results across online sales, care, and customer experience.
Latest News
MyCustomer: Creating a mobile bond with customers
TouchCommerce CMO George Skaff guest posts in the MyCustomer blog about the strong influence smartphones have over us.
MarketingTech: Customer service: How to keep the balance between human and virtual
TouchCommerce CMO George Skaff writes about providing virtual assistance with a human touch.
MarTech Advisor: How Live Agents and Virtual Agents Can Play Well Together
Jessica Langdorf, VP Digital Interactions Lab at TouchCommerce, explains how brands can bring virtual agents and cat agents together to maximize their customer engagement.
Latest Tweets
2/3 consumers want a self-directed shopping journey. @Loyalty360 #selfserv @touchcommerce #TouchGuides #TouchAssist
2016 Consumer Expectations #INFOGRAPHIC What do consumers want and how do they shop?…
Do you know when #Insurance #CustServ began? A brief history of insurance industry:…
What 5 things are needed for effective #omnichannel #CX ? @NuanceEnt @touchcommerce
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