• It's Rewarding
    With great innovation comes great recognition
  • TOUCHSMS
    SMS chat between brands and consumers for timely and personalized assistance
  • AWARD-WINNING
    OMNI-CHANNEL SOLUTIONS
    engage your customers on any device through online chat, guides, personalized content, and other automated tools
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Join the global market-leading brands who have discovered what sets us apart from other engagement solution providers
Our Resources
White Paper
Can Your Insurance Brand Speak Millennial?
Closing the Generation Gap between Millennials and Insurance Brands through Forward-Thinking Customer Experience
Other Resources
Superior Business Results
TouchCommerce consistently delivers the best business results across online sales, care, and customer experience.
Latest News
1
Jul
CRM Magazine: Retailoring Retail for a Mobile-First World
TouchCommerce VP Digital Interactions Lab, Jessica Langdorf, is quoted in CRM magazine's July cover story on the importance of mobile engagement for enterprises with retail locations.
27
Jun
Frictionless Customer Engagement
In this issue of TouchNews, we explore the perks of self-service and how it partners with live engagement to produce a complete, holistic customer experience.
21
Jun
3 Reasons Customers Prefer Online Self-Service
For customer-centric brands, the primary goal is to foster customer relationships by serving them the way they want to be served and to keep up with the changing preferences for engagement...
Latest Tweets
Retailoring Retail for a Mobile-First World https://t.co/pHPs35SQiJ @destinationCRM interview with @touchcommerce @JessicaLangdorf
83% consumers expect personalization https://t.co/fKJ2KDnHOk via @etail #voc #analytics @touchcommerce
We're all about the future of #CX - Great talking points https://t.co/LmLm5X7kvb VIDEO @Hyken @customerthink @touchcommerce
44pc of #travel sales are expected to occur online in the next 5 yrs. https://t.co/SNbQLrunxC @skift engage! @touchcommerce
How to contact us
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