Management Team

Bernard Louvat
President and Chief Executive Officer

Bernard came to TouchCommerce (then inQ) in 2005 with a vision to assist online shoppers to buy online. Drawing upon his specialty retail and online experience, he embarked on creating a set of innovative technology solutions to target, engage and assist online shoppers and returning customers and create a more personalized online shopping experience. These solutions are delivered to clients in a unique Pay-for-Performance model where TouchCommerce and its client...

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Rick Hoefert
Chief Operating Officer

Rick Hoefert, Chief Operating Officer, is an accomplished executive with 20+ years of experience in executing large-scale business models and BPO initiatives. His experience includes solutions designed and managed for Dun & Bradstreet, Sears, Wells Fargo, Sun Microsystems, Sprint/Nextel, AT&T and IBM, to name a few. He also managed CRM operations for numerous Fortune 500 clients in the telecom, financial services, technology and retail industries. Rick’s ...

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Tony Rodriquez
Chief Financial Officer

Tony is responsible for the management and oversight of all financial functions within the company. He is in charge of overseeing the company’s accounting practices and directing the company’s financial strategy, corporate development and human resources functions. Tony has spent the last 20 years as a financial leader in both private and public corporations managing all aspects of finance and accounting. Prior to joining TouchCommerce, Tony was a CFO Partner at ...

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Jim Van Baalen
Chief Technology Officer

Jim has spent the last 11 years as a technology leader for public and private Internet technology service providers to the enterprise and SMB markets. Prior to joining TouchCommerce, Jim spent 9 years as the CTO for WebSideStory (a Top 50 global ASP for 5 consecutive years), where he led the development of WebSideStory’s industry-leading enterprise web analytics solution, HBX. During his time at WebSideStory, Jim performed as the technology leader, managed the engineering ...

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George Skaff
Chief Marketing Officer

As CMO, George is responsible for all worldwide outbound marketing activities at TouchCommerce. In that role, he oversees all corporate marketing, customer marketing, demand generation, product marketing, public and industry relations. George has over 25 years of progressive experience in the computer industry, and has demonstrated a proven business expertise in marketing and strategic partnerships for various sized companies in high technology and services areas, in bo...

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