- Delivery of any HTML5 Content: text, graphics, video, etc
- Patented engagement layer delivery system
With TouchContent, you are able to present unlimited targeted rich content to select visitors, offering a personalized online experience. Don't be limited in your experiences; TouchContent delivers experiences above and beyond chat and call.
Digital marketers and merchandisers should be able to use all content at their disposal from
standalone offers, to videos, to whatever the web can provide. TouchCommerce’s patented floating layer can be used to present more than just chat. Whether it is standalone targeted content to promote products and services or agent pushed content to assist the consumer in their task, TouchCommerce has a solution.
Why should you care?
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Increase Engagement |
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Improve Promotion Performance |
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Go beyond chat |
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Contextual, demographic, and behavioral targeting work together to present the most relevant promotions to consumers and increase the likelihood they will engage. |
Because the right offers reach the right people, consumers presented with targeted offers are more likely to respond to the offers and complete an online transaction. |
When more information needs to be provided, go beyond chat with video and other rich content. |
Key Features
- Rich content. TouchContent can deliver any HTML 5 content through either standalone or agent pushed scenarios. Use the most effective means to reach your consumer by using the content that works best
- Demographic & behavioral targeting. Leveraging the same targeting capabilities as chat and call, TouchContent can handle both demographic and behavioral targeting.
Special Links
TouchSell Demo
Fully Managed Services
Feature Highlight
Mobile Engagement:
Consumers are always connected. You need to engage your customers wherever they may be. TouchCommerce technology allows you to engage consumers on mobile devices, including smartphones and tablets.
By 2015, $119 billion will be spent by mobile shoppers. Learn how our mobile technologies can reach those shoppers here >>
Why TouchCommerce
Many of the world's largest businesses have partnered with TouchCommerce to handle their sales or care online engagement services.
Learn why we are asked to deliver solutions that drive customer intelligence, business insights, sales and customer care here >>
Get to Know Us
Events
FEVAD, Paris, France
Social
Follow @touchcommerce
Blog
Red Herring Top 100: TouchCommerce has applied and been invited to present among 200+ companies on May 21-23 in Monterey, CA. Read more posts >>