Privacy Policy

Registration

Some parts of our website may require that you be a registered customer. To register, customers must provide certain information to us and create a user name and password. Registration information includes contact information (such as names and email addresses). We use this information to contact you about our services.

Communications from us

We may occasionally send you newsletters or information on our products and services.
You have the option not to receive these types of communications. Please see “Choice and Opt-out” below.

We will send you service-related announcements when it is necessary to do so.

Profile

We store information that we collect through cookies, log files, clear gifs, and third-party sources to create a profile of your preferences in order to provide tailored promotions and marketing offers and to improve the content of the site for you. However, we do not tie your personally identifiable information or your purchasing history to information in the profile.

We do not share your profile with other third parties.

Information Sharing and Disclosure

Aggregate information (non-personally identifiable)

We do not share aggregated demographic information about visitors to our website with our partners. We do not link aggregated user data with personally identifiable information.

Personally identifiable information:

We do not share personally identifiable information that you provide to us through this website with third parties.

Legal disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process applicable to our web site or us.

Choice and opt out

We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information.

If you don’t want to receive any newsletters or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at optout@touchcommerce.com

Log Files, Cookies, and Web Beacons

The computers that make our website available to you gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and data about which pages you visited.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole.

We use a third-party tracking service that uses cookies and clear gifs (also known as “web beacons” or “web bugs” to track non-personally identifiable information about visitors to our site. This helps us measure the utility of our website and the effectiveness of our marketing campaigns.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

Chat

If you chat with a TouchCommerce employee or agent via www.touchcommerce.com, we store a transcript of the chat session. If you submit personally identifiable information, it will be a part of the transcript that we store.

Your Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer want to use our services, you may update or delete it by emailing our customer support at custsupport@touchcommerce.com or by contacting us by telephone or postal mail at the contact information listed below.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guaranty its absolute security.

If you have any questions about security on our Web site, you can send email us at security@touchcommerce.com.

Sale or Merger

If we go through a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.