Onsite Search Optimization

Increase your search success rate by 100-300%. Onsite Search by TouchCommerce™ works on top of any search engine to quickly and dramatically improve the search experience on any digital touchpoint.

Look beyond search to fix the search problem. By watching visitor behavior across your entire site, Onsite Search is able to understand each visitor, their current context, and how each piece of content relates and is useful to that specific context. Search results are then dynamically reordered for each visitor, always providing the most useful content regardless of their query terms.

Key Benefits

Boost Search Relevancy		Useful Results in Real Time		Reduce Bounce Rates
Search engines scour content for literal matches to users’ queries. Onsite Search observes how visitors interact with the content and products they discover and automatically surfaces search results that other like-minded visitors find engaging — even results that have no textual match with search queries, yet are highly relevant.		Fine tuning onsite search results within existing search engines to reflect changes in user vocabularies and interests is a cumbersome, manual process. Onsite Search continuously refines and optimizes search results rankings and adapts automatically to changing visitor behaviors based on seasonality and the emergence of new trends.		Onsite Search ensures that the most relevant results are found by reordering the search results and placing the most engaging results up front. This reduces the bounce rates for visitors who would be unlikely to drill in or refine their searches

Features

Integration with existing onsite search. No need to rip and replace to improve onsite search. Social Onsite Search can improve the results of your existing search engine (Endeca, Google Search Appliance, autonomy, FAST), within weeks of deployment. Federated search allows you to pull results from multiple search sources, content types, and data sets and display them in a single result set.
Content targeting. To balance community-based onsite search results with merchandising, editorial or other business needs, merchandisers and content managers can boost, pin, and blacklist search results without involving the IT department.