We understand that our success comes only with the success of our clients. This has taught us that solutions are as unique as the challenges themselves. That's why our TouchSell and TouchCare programs were designed with flexibility in mind and tailored for each client. Here are some of the most compelling customer stories of those who are benefiting from our services. Contact us to learn more.
American Telecast, one of the leading consumer product and direct-marketing companies in the world, best known for its Total Gym product, partners with TouchCommerce to:
Improve online conversions
Provide expert brand representatives trained to assist customers with questions
Overcome concerns prior to purchasing their high ticket items.
BancorpSouth, a large regional bank serving an eight-state market area, prides itself on providing outstanding service to its customers. BancorpSouth partnered with TouchCommerce to address three primary objectives:
Deflecting call-center activity
Reducing customer-support costs
Providing best-of-breed, proactive customer service in the online channel, thereby strengthening BancorpSouth’s primary competitive advantage