Media Coverage

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Nov 16, 2016

Life Health Pro: 11 tips for modernizing your insurance brand

Life Health Pro magazine publishes byline attributed to George Skaff, VP Worldwide Marketing for Nuance Enterprise Division. Life Health Pro is the leading resource for latest news, trends, sales tips & strategies for life & health insurance and annuity advisors & professionals. 

Nov 8, 2016

Carrier Management: How Esurance Modernized Its Digital Customer Engagement Program

Carrier Management publishes Nuance assisted service case study with Esurance. Carrier Management is a publication dedicated to providing critical news and insights to a highly-targeted, influential audience of property/casualty insurance company boards of directors and C-suite executives.  The article was published on the front page of the site and is the lead feature of the 11/9/16 daily newsletter. 
Oct 26, 2016

RIS News: Technology Solutions Guide - In-Store Mobility

RIS (Retail Info Systems) News included mentions of RightTouch, TouchStore and TouchChat alongside "TouchCommerce, now a part of Nuance Communications" in its Technology Solutions Guide on In-store Mobility that's part of the October/November print issue (p.28). A few retail clients are also mentioned.

Oct 21, 2016

Website Magazine: Seeing Your Brand through Customer-Colored Glasses

Website Magazine publishes a contributed article from George Skaff, VP WW Marketing for Nuance Enterprise Division, which appeared as the lead feature story in the Website Magazine e-newsletter on Friday October 21, 2016. 

Oct 21, 2016

Cloud Elements Blog: Panel Session -- The Role of Software in Managing the Digital Customer Journey

Cloud Elements Blog posts about the content of the Keynote panel at Siemer Summit where Marina Kalika, director of product/solutions marketing for the Enterprise Division of Nuance Communications (formerly senior director of product marketing at TouchCommerce) speaks about the role of software in managing the digital customer journey. 
Oct 20, 2016

The Financial Brand: Will Local Branches Survive Banking’s Digital Transformation?

The Financial Brand published an op-ed by George Skaff, VP of Worldwide Marketing for the Enterprise Division of Nuance Communications (previously CMO of TouchCommerce). 
Oct 1, 2016

AMA: Seven Experts on Marketing Problem Five: Dealing With an Omni-Channel World

George Skaff, Vice President WW Marketing, Nuance Enterprise Division, participates in an American Marketing Association panel, weighing in on marketing in an omni-channel world.
Sep 6, 2016

MyCustomer: Creating a mobile bond with customers

TouchCommerce CMO George Skaff guest posts in the MyCustomer blog about the strong influence smartphones have over us.
Aug 26, 2016

Venture Beat: 3 Challenges Facing Virtual Assistants

In this leading source for tech innovation news, TouchCommerce VP of Digital Interactions Lab Jessica Langdorf informs brands how to overcome the challenges of implementing virtual assistants into their customer experience.