Videos and Demos

A more in-depth way to get in touch with the TouchCommerce mindset. Learn more through a range of solution and product videos as well as staff interviews.
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Blog
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Demo video
Use case
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Mar 4, 2014
Video

TouchChat Video

See how our TouchChat tool engages consumers throughout the online experience and, as a result, dramatically improves your conversion rates and customer satisfaction.
Mar 3, 2014
Video

Mobile Chat Overview Video

Learn how TouchCommerce's tools work with any and all devices. Industry research says that 85% of customers completing mobile transactions expect greater service on their mobile device than they receive on their PC. Considering this mass movement to mCommerce, every business needs to go mobile. 
Dec 2, 2013
Video

TouchSell Demo Video

Watch how we have been developing performance based online acquisition solutions for more than 15 years with a focus on delivering incremental conversion results, increased AOV and increased customer satisfaction for our clients.
Nov 18, 2013
Video

CEO Interview

The CEO explains the unique offering TouchCommerce brings to the market with a comprehensive Conversion Marketing suite of services called Conversion as a Service™.
Nov 11, 2013
Video

A Trusted Pay for Performance Model – TouchCommerce

TouchCommerce CEO and the VP of Analytics & Optimization explain the unique pay for performance offering available only from TouchCommerce. This superior P4P method of calculating incremental revenue aligns with client goals allowing for continual site optimization benefits.
Nov 11, 2013
Video

Customer Satisfaction

TouchCommerce VP of QA & Customer Satisfaction, and the Sr. VP of Operations explain how TouchCommerce helps companies build brand loyalty and improve customer satisfaction while maintaining a superior customer experience.
Nov 4, 2013
Video

Efficiency of Chat

TouchCommerce Sr. Vice President of Operations explains how utilizing online chat can reduce call center volume, increase customer satisfaction and ultimately increase online revenue.
Oct 28, 2013
Video

Fully Managed Services

Ardie McDonald and Dan McManus explain how TouchCommerce is an expertly, fully-managed and supported program from initial program launch through continually optimizing for increased conversions to drive incremental revenue.
Oct 21, 2013
Video

Voice of the Customer

Zareh Khachatoorian and Dan McManus talk about how TouchCommerce captures Voice of the Customer feedback.