Learn how TouchCommerce's tools work with any and all devices. Industry research says that 85% of customers completing mobile transactions expect greater service on their mobile device than they receive on their PC. Considering this mass movement to mCommerce, every business needs to go mobile.
Watch how TouchConnect, an innovative solution for contact centers, accelerates your customers' move to online self-service by seamlessly leading them off the traditional call channels, allowing you to reduce support costs and increase customer satisfaction.
Achieve superior customer experience, reduce costs and churn with our TouchCare solution. Learn how to use this effective proactive customer engagement solution, because we know that you view your customers as more than just a sale; you see a lifetime relationship.
Watch how we have been developing performance based online acquisition solutions for more than 15 years with a focus on delivering incremental conversion results, increased AOV and increased customer satisfaction for our clients.
TouchCommerce CEO and the VP of Analytics & Optimization explain the unique pay for performance offering available only from TouchCommerce. This superior P4P method of calculating incremental revenue aligns with client goals allowing for continual site optimization benefits.
TouchCommerce VP of QA & Customer Satisfaction, and the Sr. VP of Operations explain how TouchCommerce helps companies build brand loyalty and improve customer satisfaction while maintaining a superior customer experience.