Videos and Demos

A more in-depth way to get in touch with the TouchCommerce mindset. Learn more through a range of solution and product videos as well as staff interviews.
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Analytics
Conversion
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Dynamic Targeting Engine
eCommerce
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Implementation
mCommerce
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Omni-Channel
Online Engagement
Optimization
Retail
TouchCommerce
TouchMedia
TouchStore
Voice of the Customer
Analytics
Conversion
Customer Experience
Customer Satisfaction
Customer Service
Dynamic Targeting Engine
eCommerce
Financial Services Industry
Implementation
mCommerce
Mobile Channel
Omni-Channel
Online Engagement
Optimization
Retail
TouchCommerce
TouchMedia
TouchStore
Voice of the Customer
Jul 1, 2015
Video

TouchMedia Video

Learn how to transform your brand's media message into a rich, interactive conversation using personalized engagement tools. By using mainstream technologies such as TXT or QR codes, TouchMedia enables brands who have embedded these in their ad campaigns to lead consumers to rich & interactive online conversations on their mobile devices.
Customer Experience
Customer Satisfaction
eCommerce
Mobile Channel
Omni-Channel
Retail
TouchMedia
Jun 24, 2015
Video

Total Gym Fitness Testimonial

Watch how executives at Total Gym Fitness value the people and technology of TouchCommerce. Jim McFadden, CEO, and Joe Crowley, VP of Marketing detail how TouchCommerce has helped them increase sales, improve customer satisfaction and become partners in their business success. 
Customer Experience
Customer Satisfaction
Customer Service
Omni-Channel
Online Engagement
Retail
TouchCommerce
Apr 29, 2015
Video

Financial Services Video

Learn how TouchCommerce can help companies in the Financial Services industry build stronger relationships, enhance customer support and reduce costs through valuable omni-channel engagement tools.
Customer Experience
Customer Service
eCommerce
Financial Services Industry
mCommerce
Mobile Channel
Omni-Channel
Online Engagement
Nov 14, 2014
Video

Omni-Channel Video

Watch how the TouchCommerce omni-channel engagement experience helps brands and retailers deliver the best online engagement experience ever. 
eCommerce
mCommerce
Mobile Channel
Omni-Channel
Online Engagement
Retail
TouchStore
Nov 14, 2014
Video

TouchStore Video

Watch how TouchStore enhances the omni-channel retailing experience for brands and shoppers with personalized online assistance by using smartphones. 
eCommerce
mCommerce
Mobile Channel
Omni-Channel
Retail
TouchStore
Sep 1, 2014
Video

Mobile Engagement Video

Learn how TouchCommerce's tools work with any and all devices. Industry research says that 85% of customers completing mobile transactions expect greater service on their mobile device than they receive on their PC. Considering this mass movement to mCommerce, every business needs to go mobile. 
Customer Experience
eCommerce
mCommerce
Mobile Channel
Omni-Channel
May 19, 2014
Video

TouchConnect Video

Watch how TouchConnect, an innovative solution for contact centers, accelerates your customers' move to online self-service by seamlessly leading them off the traditional call channels, allowing you to reduce support costs and increase customer satisfaction.
Conversion
Customer Satisfaction
Customer Service
Omni-Channel
Online Engagement
May 18, 2014
Video

TouchCare Demo Video

Achieve superior customer experience, reduce costs and churn with our TouchCare solution. Learn how to use this effective proactive customer engagement solution, because we know that you view your customers as more than just a sale; you see a lifetime relationship.
Customer Experience
Customer Satisfaction
Customer Service
Omni-Channel
Online Engagement
Optimization
Mar 4, 2014
Video

TouchChat Video

See how our TouchChat tool engages consumers throughout the online experience and, as a result, dramatically improves your conversion rates and customer satisfaction.
Customer Experience
Customer Satisfaction
Dynamic Targeting Engine
Online Engagement
Dec 2, 2013
Video

TouchSell Demo Video

Watch how we have been developing performance based online acquisition solutions for more than 15 years with a focus on delivering incremental conversion results, increased AOV and increased customer satisfaction for our clients.
Conversion
eCommerce
Online Engagement
Optimization
TouchCommerce