Why do Hi-Tech companies choose Nuance?
Many technology companies sell B2B services, in which a conversion could potentially take months to happen. These companies can speed up the sales process through live chat programs that assist prospective customers more effectively and efficiently. For B2C enterprises, our solutions work together to produce an omni-channel view of customer journeys, demonstrating the companies' commitment to excellence in serving their customers.
Whether B2B or B2C, Hi-Tech enterprises choose Nuance solutions and services because of our omni-channel capabilities, intricate analytics, and partnership philosophy, fulfilling a cutting-edge standard and producing cost-saving results.
Nuance is the only engagement solution provider to address technology industry needs for live agent assistance on high-value, complex offerings while continuously solving for and optimizing for seamless self-service adoption.
These clients have come to expect the following results from Nuance: