Customer Engagement API

Create customer interfaces in 3rd party apps.
Our Customer Engagement API defines formal communication between RightTouch and any interface in which a customer is chatting.

Why Customer Engagement API?
  • It allows the users of the 3rd party application to chat with TC-enabled agents
  • It enables integration of RightTouch customer chat into any 3rd party application (e.g. mobile apps, ATMs and UX)

Customer Engagement API Use Case: In App