Download our mobile app and test our award-winning in-app chat tool.
Experience the Innovation of APIs
Our Customer Engagement API defines formal communication between any interface in which a customer is chatting and our RightTouch platform.
For example, the TouchChat experience can be incorporated into a brand's mobile app so that users can choose to chat with an agent from within that app. This API will allow the RightTouch system to check if agents are available; if available it can request to start a chat engagement, and it can then send and receive chat information between the agent and customer. Additionally, the embedded chat's look and feel is custom designed by the brand's design team so it perfectly matches the app experience.
See the Difference for YourselfThe
TouchCommerce mobile app, with customized chat via our API, was
developed to showcase the easy integration of the TouchCommerce chat engagement experience to
any brand's app. Customers and prospects can chat with
TouchCommerce agents to learn more about the company and the innovative chat API at
any place, any time and on any device.Key TouchCommerce App Features
Some of the key features of the in-app chat tool:
Customized chat window design
Flexible chat button positioning
One-on-one live chat tools
Transparent chat window background
Live message counter
Scrolling text marquee in minimized state
Connected to RightTouch platform and agents so all interactions are monitored and reported