TouchCommerce complies with the U.S. – E.U. Safe Harbor and U.S. - Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries and Switzerland. TouchCommerce has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view TouchCommerce’s certification, please visit http://www.export.gov/safeharbor/.
1. Acknowledgement And Acceptance Of TermsTouchCommerce™ is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing this website, you acknowledge and fully understand this Privacy Statement and freely consent to the information collection and use practices described in this Web site Privacy Statement.
2. Participating Merchant PoliciesRelated services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. Information We Collect And How We Use ItTouchCommerce collects certain information from and about its users three ways: directly from our web server logs, the user, and with cookies.
a. Web Server Logs
When you visit our website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as processing your credit card or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. We reserve the right to share aggregated site statistics with partner companies, but we do not share any personal information. We may allow third-party cookies from analytics services, such as Google Analytics.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our website.
You can disable any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. For the commonly used browsers click on the links below for instructions.
· Microsoft Windows Explorer
· Google Chrome
· Mozilla Firefox
· Apple Safari
d. Use Of Web Beacons
Our email communications may contain electronic images known as web beacons, in order to determine whether messages have been opened and acted upon.
Some of these web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. We prohibit web beacons from being used to collect or access your personal information.
e. Other Third Party Tracking Technologies
We use a third-party tracking service that uses images, scripts and other tracking technologies to track non-personal information about visitors to our site in the aggregate. The information collected enables us to provide services to the customers/visitors of our client’s websites. We do not have access or control over these third paty tracking technologies.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at here.
We post customer testimonials/comments/reviews on our web site which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at here.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at here. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
7. Social Media Widgets
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at here or by contacting us by telephone or postal mail at the contact information listed below.
8. Accessing Web Account Information
We will respond to your request to access within 2 weeks.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at here.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
9. Data Retention
The collection and use of information shall be limited to the purpose of providing the service for which the Client has engaged the TouchCommerce.
Data Retention: TouchCommerce will retain data we process on behalf of our Client for as long as needed provide services to our Client. TouchCommerce will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Information collected for our Clients through our Service
Access: As a data processor, TouchCommerce has no direct relationship with the individuals whose data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the TouchCommerce's Client (the data controller) which has transferred such data to TouchCommerce for processing. If the client requests TouchCommerce to remove the data, TouchCommerce will respond to their Client's request within 30 business days. The Client will then provide access to the individual as determined under the applicable local data protection law.
Notice: As an agent processing information under the direction of its Clients, TouchCommerce has no direct relationship with the individuals whose data it processes. TouchCommerce works with its Clients to help them provide notice of data processing to individuals, including information concerning (1) the purposes for which personal information is collected and used; (2) a contact person to whom enquiries or complaints may be directed; (3) the types of third parties to whom personal information is disclosed; and (4) the choices and means that individuals are offered for limiting use and disclosure of personal information."
Choice: As an agent processing personal information under the direction of its Clients, TouchCommerce has no direct relationship with the individuals whose personal data it processes. TouchCommerce may disclose personal data to third parties in the course of processing personal data. TouchCommerce only processes information in accordance with instructions of its Clients, and only for purposes that are compatible with those for which it was originally collected or subsequently authorized by the individual. TouchCommerce does not process any sensitive data, and only processes personal information that has been collected and provided by its Clients through web or paper-based methods.
11. Changes To This Statement
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
12. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement, and/or our general practices, please contact us at:Attention of Privacy/Security Officer
We want to hear from you! If you have any questions about our technology or services, please fill out the form to the right and we will get back to you shortly. Thank you for your interest.