TouchCommerce

  •  
  •  
  •  

 
  •  
  • Solutions
    Lifecycle Solutions
    • TouchSell™
    • Product Discovery
    • Lead Capture
    • Purchase Optimization

      •  

    • TouchCare™
    • Account Management
    • Customer Support
    • Customer Growth

     

    Vertical Solutions
    Vertical Expertise
    • Direct Response
    • Financial Services
    • Retail
    • Travel & Hospitality
    • Telco & Cable
    • Other Industries
    Customer Acquisition target customers

    With our solutions, clients can target the right visitor with the right message at the right time.Learn about TouchSell™ >>

    Customer Care

    Promote customer self-service and call center deflection while improving CSAT with Learn about TouchCare™ >>

    Demo Videos
    TouchSell Solution
    TouchCare Solution
  • Platform
    RightTouch Features
    • Live-Agent Engagement
    • TouchChat
    • TouchVoice
    • TouchBrowse

      •  

    • Self-Service Engagement
    • TouchGuides
    • TouchContent
    • TouchSurvey

      •  

    RightTouch Technology

    Our RightTouch™ platform enables chat, call, content, guides, co-browse and surveys, but it excels at so many other things. More about RightTouch >>

    Mobile: Enabling Multi-Device Delivery

    Consumers are always connected. Engage them wherever they are. More about mobile >>

    Big Data Analytics

    Touch Commerce has tamed Big Data Analytics. We turn analytics into action! More about Big Data>>

    See our Solutions
    Chat Efficiency
    Results. Guaranteed.

  • Managed Services
    Services Offered
    • Implementation Services
    • Program Optimization
    • Client Agent Workforce Optimization
    • Agent Operations Management
    • Voice of the Customer
    • Custom Integration
    • Pricing Model
    Increase Revenue & Insight
    Voice of the Customer Drives Revenue

    TouchCommerce analyzes your customer feedback to present actionable recommendations for site optimization. Read more about VOC >>

    Conversion Marketing Solutions

    RightTouch deploys and manages multiple conversion solutions which allows marketers to design personalized customer experiences to deliver exponential increases in conversion and revenue. Read about our Solutions >>

    How We Partner
    VOC
    Services Explained
  • Client Success
    Client Resources
    • Case Studies
    • Client Testimonials
    • Datasheets
    • Video Library
    • White Papers
    • Use Cases
    • TouchSell Demo
    • TouchCare Demo
    • Schedule a Live Demo
    • Resources
    Client Highlights
    Case Studies
    • BancorpSouth
    • Total Gym
    • Virgin Media
    • All Case Studies
    Datasheets Read detailed accounts of the TouchCommerce technology platform.
    • TouchChat Solutions
    • Managed Conversion Services
    • Conversion Marketing
    • All Datasheets
    Success Videos
    Personal Service
    Customer Satisfaction
  • About Us
    About TouchCommerce
    • Company History
    • Management Team
    • Board of Directors
    • Investors
    • In the News
    • Company Blog
    • Partners
    • Careers
    • TouchSell Demo
    • TouchCare Demo
    The TouchCommerce Story
    History of TouchCommerce

    TouchCommerce was launched in 1999 in a small shop with incredibly talented web programmers.  And they have come so far from that time! Read More >>

    Success Driven by Great Leaders

    Learn about how the great leadership team at TouchCommerce has driven the innovation and development of the RightTouch platform. More on the Team >>

    Our Focus
    CEO Bernard Louvat
    Customer Satisfaction
  • Contact Us
    Email Us
    • Sales Inquiries
    • General Inquiries
    • Press Inquiries
    • Careers
    Corporate Offices
    US Corporate Contacts
    30501 Agoura Rd., Suite 203
    Agoura Hills, CA 91301
    T: 1-800-868-0898
    T: 1-818-575-2100


    European Corporate Contacts
    17 Square Edouard VII
    75009 PARIS
    FRANCE
    T: +33 (0) 1 53 43 92 55
    TC in Action
    Great Service.
    Results. Guaranteed.
 
  • Solutions

    • touchsell-ecommerce-acquisition-solutions

      • Product Discovery

      • Purchase Optimization

      • Lead Management

    • TouchCare

      • Order Support

      • Account Management

      • Customer Growth

      • Customer Support

    • Delivering P4P Results

    • Industries We Serve

      • Other Industries

      • Direct Response

      • Retail

      • Financial Services

      • Travel and Hospitality

      • Telecommunications and Cable

    • Partnerships

    • Pricing Plans

    • TouchSell & TouchCare Use Cases

      • TouchCare Solution Use Cases

  • Platform

    • Live-Agent Engagement

      • TouchChat+

      • TouchVoice

      • TouchBrowse

    • Self-Service Engagement

      • TouchGuides

      • TouchContent

      • TouchSurvey

    • TouchCommerce Technologies

      • Copy of Automation Engine

      • Automation Engine

      • Data Warehouse

      • Dynamic Targeting Engine

      • Engagement Layer

      • Agent Interface

      • Reporting Interface

      • Workforce Management

      • Right Touch Technology

  • Managed Services

    • Agent Operations Outsourcing

    • Client Agent Workforce Optimization

    • Custom Integration

    • Implementation Services

    • Program Optimization

    • Voice of the Customer

  • Client Success

    • Case Studies

      • BancorpSouth

      • Virgin Media

      • American Telecast

    • About TouchCommerce

    • Resources

    • Client Testimonials

    • Solution Datasheets

    • Datasheets

      • Interactive Layer

      • TouchChat+ Datasheet

      • TouchGuides Datasheet

      • TouchBrowse Datasheet

      • TouchContent Datasheet

      • Mobile Platform Support

      • RightTouch Platform

      • Managed Conversion Services

      • RightTouch Conversion Marketing

      • Recommendations for eBusiness

    • Recommendations for e-Business

    • Resources

    • TouchCommerce Videos

      • Demo Videos

      • Pay for Performance Video

      • Customer Satisfaction

      • Bernard Louvat

      • Voice of the Customer

      • Services

      • Efficiency of Chat

      • What is Conversion

    • Recommendations for eBusiness

    • White Papers

      • Best Practices

      • Conversion as a Service

      • Forrester Retail Trends

    • Webinars

      • RightTouch Platform

      • Highly Converting Websites

      • Acquisition Solutions

      • Product Recommendations

      • Implementation 101

      • Business Rules

      • VOC Data

      • Key Drivers

      • Online Customer Engagement

    • Newsletters

      • Newsletter Q2 2012

      • Newsletter Q1 2012

  • About Us

    • Company History

    • Management Team

    • Board of Directors

    • Investors

    • Blog

    • Latest News

    • News

    • Our Events

    • Company Blog

    • Events

    • Partners

    • Careers

    • TouchSell Demo

    • TouchCare Demo

    • Red Herring Award

  • Contact Us

    • Sales Inquiries

    • European Sales Team

    • General Inquiries

    • Human Resources

    • Press Inquiries

    • Careers

  • francais

  • deutsch

  • portuguese

  • espanol

  • Old Pages

 
 
 
Solutions
  • TouchSell
  • Product Discovery
  • Lead Capture
  • Purchase Optimization

    •  

  • TouchCare
  • Account Management
  • Customer Support
  • Customer Growth

    •  

 

Validate TRUSTe privacy certification
Platform
  • Live-Agent Engagement
  • TouchChat
  • TouchVoice
  • TouchBrowse

    •  

  • Self-Service Engagement
  • TouchGuides
  • TouchContent
  • TouchSurvey

    •  

  • RightTouch Technologies
  • Mobile Platform Support
  • Big Data Analytics
  • Automation Engine
  • Dynamic Targeting Engine
  • Engagement Layer
  • Reporting Interface
  • Workforce Management
Managed Services
  • Implementation Services
  • Program Optimization
  • Client Agent Workforce Optimization
  • Agent Operations Management
  • Voice of the Customer
  • Custom Integration
  • Pricing Model
Client Success
  • Case Studies
  • Client Testimonials
  • Datasheets
  • Video Library
  • White Papers
  • Use Cases
  • TouchSell Demo
  • TouchCare Demo
About Us
  • Company History
  • Management Team
  • Board of Directors
  • Investors
  • In the News
  • Company Blog
  • Partners
  • Careers
Contact Us
  • Sales Inquiries
  • General Inquiries
  • Press Inquiries
  • Careers
 
© 2013 TouchCommerce, Inc. All rights reserved. 1-800-868-0898
Privacy Policy